Fully refundable membership fees

To motivate you to give everything on the CSIRO Total Wellbeing Diet we offer a full refund if you meet certain criteria. You have nothing to lose but the weight!

Our research shows that the members who receive a full refund lose the most weight and report greater satisfaction and increased feelings of success.

How to claim your refund

To be eligible for a full refund you must fulfill all of the following criteria:

Eligible refunds will be issued to the credit card used for purchase, up to 21 business days following the receipt of your refund request. We cannot issue a refund to a different credit card.

Eligible plans

The 12 Week Program paid upfront is eligible for a full refund of $199. The weekly payment plan of the 12 Week Program and both the paid upfront and weekly payment plan of the Premium program are eligible for a refund of $199. For more on pricing please see the pricing page.


Please note the full refund is not available to:

  • Members that have previously completed Program 1; or
  • Program 2; or
  • Apple App Store subscriptions; or
  • Memberships purchased as part of special promotions including bundle offers and discounted offers.

Cash refund is not available to customers signing up to our Qantas offer in which Qantas Points are offered instead of cash. 

Check the terms and conditions at the bottom of the registration page to find out if an offer includes the option of a full refund. 

Join today! Get our Summer Bundle!


*Free Dietitian Session
*Summer Wellbeing Guide
*Full refund^

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New in 2018

Lose weight the scientific way with a diet personalised to you

only $199
for 12 weeks
full refund^
only $199
for 12 weeks
full refund^
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